Last week I was in New York. I was in town for a meeting with CNBC, and Armando Tam was in town to meet with our local NAHREP chapters in the area. On Tuesday, we were having breakfast at the Soho Grand Hotel and were seated next to a young white couple who seemed annoyed. It turns out they had been waiting an excessive amount of time for their breakfast to arrive. Once it did arrive, they ate their food and defiantly told their server that they weren’t going to pay their bill and stormed out. The server calmly said “Ok” and proceeded to clear their table. I have to admit, I was a bit shocked because I had never seen anything like that before. The couple was so matter of fact with their declaration, and the server didn’t even blink. We’ve all been subject to bad service at restaurants before, but it never occurred to me that not paying the bill was an option. I know that not everything is about race, but Armando and I did discuss whether the restaurant’s reaction would have been different if the patrons were Black… or Hispanic for that matter. It made us think about the two Black men in Philly who were arrested in Starbucks for no reason and whether the public would have been as sympathetic if it turned out they had refused to pay their bill because of bad service. I can honestly say that I don’t know, but it’s something to think about.
I have been writing this blog for almost eight years. In two weeks, the format will change. I will start a video series on social media titled "The Latino Brand." I will supplement the videos with a weekly news sheet emailed to my database that includes links to the video series...
The country is experiencing significant disruption, unlike anything we've seen since the end of World War II. A perfect storm of demographic changes, AI advancements, and political upheaval will reshape the nation forever. Some changes will be beneficial, while others will be less clear. Here's my perspective on what to expect in the next decade
In less than four years, DEI went from being a widely accepted bipartisan solution for America’s precarious wealth and income gaps to the root cause of every failure known to man.